Handling Office Tasks

This Office Administration course is a blended learning package, combining e-learning,workbooks, exercises and assessments. It teaches basic office skills and prepares a learner for units 121 and 327. The content is contextualised by using a fictional retail environment called Sports Branz. Topics covered include:

  • Health and safety in an office environment
  • Managing communications
  • Using office equipment
  • Working with email
  • Business forms

The main topics are introduced in the e-learning (a screen shot of which can be seen below), which also includes a small quiz to gauge progress through the learning. The workbook then looks at the topics in more depth, using exercises to reinforce the key concepts. The course also includes assessments for the unit standards.